You spoke of their track record, which is something specifically referring to past activities. Sure, their recent track record is good, but going back far enough it was terrible.
But they did improve. Which is why they have a good recent track record. They listened to criticism (and as others have stated) followed regulation to best suit the needs of their customer base.
Well I did speak in the present tense.
You spoke of their track record, which is something specifically referring to past activities. Sure, their recent track record is good, but going back far enough it was terrible.
But they did improve. Which is why they have a good recent track record. They listened to criticism (and as others have stated) followed regulation to best suit the needs of their customer base.